Frequently Asked Questions
Q1. How long do walks last?
Your dog(s) will be given one full hour walk, outwith travel time - usually to a park, beach or woodland.
Q2. What happens when I phone you to discuss requirements?
When you contact me, I will arrange to come along (free of charge) to meet you and your dog and discuss options for services, terms and conditions and give you the opportunity to ask any further questions.
Q3. If I head off on holiday and leave my dog(s) at home, with a friend, relative or neighbour popping in to feed them, can you walk them?
Sorry, I am afraid not. Requirements for your dog(s) care should be put in place prior to your holiday/travel. As dogs require human companionship, a kennel boarding service should be used in these circumstances, for round the clock supervision of your dog(s).
Q4. Are you insured?
I am fully insured with Pet Business Insurance.
Q5. What about health and safety?
I am a Scotland Canine First Aider and hold two Dog First Aid kits in my van, along with a smaller one that I carry on walks.
Q6. Are you registered with the local authority, as a professional dog walker?
Yes. I currently hold a City of Edinburgh Council card, noting that I can use the parks within the authority area to walk dogs.
Q7. Do I offer individual walks for dogs?
Yes, give me a call and happy to discuss your requirements.
Q8. Would you walk my dog if it is in heat?
Not as part of a group walk.
Q9. What kind of dogs do you walk?
We walk a variety of dogs. All dogs must be socialised and have no aggressive tendencies, to either other dogs or people.
Q10. Do you walk dogs off lead?
Yes, but only with the owners written consent.
Q11. Are you disclosure checked?
Yes. I have a current Disclosure Police Check - a copy of which will be provided in your welcome pack.
Q12. What hours do you work?
Normally 8am until 8pm (Mondays to Saturdays) and 9 till 1 on a Sunday, however, if you require specific times, please give me a call.
Q13. What if my dog takes ill during a walk?
In the unlikely event of your dog becoming ill during a walk we will, where possible, attempt to take your dog to its local vet, or to the closest vet nearby. You will be responsible for any resulting vet fees.
Q14. Do you have Terms and Conditions.
Yes, please click on link to T&Cs.